ClarkMark AI
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Privacy Notice

Effective Date: 13 August 2025

Introduction

Welcome to ClarkMark AI. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy notice explains how we collect, use, and protect your information when you visit and use our website (clarkmark-ai.web.app) and services.

It also tells you about your privacy rights and how the law protects you.

1. Who We Are

ClarkMark AI ("we", "us", or "our") is the 'data controller', meaning we are responsible for your personal data.

Contact Details:

  • Name/Company Name: ClarkMark AI
  • Email Address: aiclarkmark@gmail.com
  • Postal Address: P. Clark Unit 157360, PO Box 7169, Poole, BH15 9EL

2. The Data We Collect About You

We may collect, use, and store different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Includes first name, last name, and email address, which you provide when creating an account.
  • Financial Data: We do not collect or store your full payment card details. When you make a payment, you are redirected to our payment processor, Stripe. Stripe processes your payment, and we only receive a secure, anonymous token from them to confirm your payment was successful.
  • Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
  • Submitted Data for Marking: When you submit student work for marking, this data is processed by the Google Gemini API in real-time. We do not store this data on our servers after the marking process is complete.

3. How We Use Your Data (and Our Lawful Basis)

We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances, based on a specific "lawful basis":

Purpose / Activity Type of Data Lawful Basis for Processing
To register you as a new user and manage your account. Identity Performance of a contract with you.
To process your payments for services. Identity, Financial (handled by Stripe) Performance of a contract with you.
To manage our relationship with you (e.g., sending service updates or responding to enquiries). Identity Legitimate Interests (to keep our records updated and provide good customer service).
To administer and protect our website (including troubleshooting, security, and data analysis). Identity, Technical Legitimate Interests (for running our business, provision of IT services, network security).

4. Sharing Your Data with Third Parties

We need to share your data with some trusted third-party service providers to make our website work. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

  • Firebase (a Google service): We use Firebase for user authentication (to log you in securely). When you create an account, your email address and authentication details are managed by Firebase.
  • Stripe: We use Stripe as our exclusive payment processor to handle payments for our services. Your payment details are entered directly into Stripe's secure platform.
  • Google Gemini API: We send the content you submit for marking to the Google Gemini API for processing.

5. International Data Transfers

Some of our third-party providers (Firebase and Stripe) are based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK.

When we transfer your data, we ensure a similar degree of protection is afforded to it by using specific safeguards. Both Google (for Firebase) and Stripe are certified under the UK-US Data Privacy Framework, which requires them to provide similar protection to personal data shared between the UK and the US.

6. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. Your account information is kept for as long as you have an account with us. As stated above, submitted work for marking is not retained by us after processing.

7. Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

We use the following types of cookies:

  • Strictly Necessary Cookies: These are essential for you to move around the website and use its features, such as accessing secure areas (like your account). We use cookies from Firebase to keep you logged in.
  • Functionality Cookies: These are used to recognise you when you return to our website and remember choices you make to improve your experience.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Your Legal Rights

Under UK data protection law, you have rights over your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at aiclarkmark@gmail.com.

9. How to Complain

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK's independent body set up to uphold information rights.

ICO contact details:

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